Note: Jassby Trip Cards are temporary debit cards assigned to travelers.
The cards are not associated with personal Jassby accounts, and cannot be linked
to a registered account.
1. If your Trip Card has a QR code on the back, scan the code with your phone to view the balance, any upcoming trip allotments, and your transactions.
2. If your Trip Card does not have a QR code on the back, submit this form and the balance will be emailed to you. You may also email us at firstname.lastname@example.org, or call 831-274-7330 M-F 9am-5pm EST.