There are three ways to contact support: live chat either through the app or via the web, email at firstname.lastname@example.org, and phone at +1 (831) 274-7330. Live support is available Monday-Friday between 9:00 AM EST and 5:00 PM EST. Please feel free to reach out to us and someone will be available to assist you.
Articles in this section
- What is Jassby?
- What is a Jassby Code?
- How do I add a family member?
- Why does a parent need to be added to a Jassby account?
- How do I add a funding source to my account?
- How is my 4-digit PIN used?
- Are there limits on the amount I can send or spend each day?
- How does shopping work?
- How does Jassby keep my account secure?
- When will Jassby debit my funding source?