My account application is pending, why? November 23, 2020 18:36 Updated Please reach out to Customer Support at firstname.lastname@example.org for further assistance. Related articles My account application was declined, why? How do I add my Funding Method? How do I use my Virtual Debit Card? Are only parents able to transfer money? How do I send money to my kids? Comments 0 comments Please sign in to leave a comment.