Before you make the final decision to close your account, we would appreciate the opportunity to assist you with resolving any issues you may be experiencing. If you would like assistance, please fill out a support request or send an email to customersupport@jassby.com.
If you have decided to proceed with closing the account, please complete the Virtual Debit Card Account Closure Form
Please note that it may take up to four weeks after submission of the form for your request to be processed and a check for any balance on your account to be mailed to the address on file. We email confirmation when the closure has been completed.