My email address isn’t being accepted, what do I do? February 16, 2022 18:41 Updated Please reconfirm the entered information for accuracy. The email address must be valid and unique. If you need assistance, please contact us at firstname.lastname@example.org Related articles My account application was declined, why? My account application is pending/under review, why? I’m a Kid or Sponsored Adult, can I create an account without a Parent? How do I join an existing family account? How do parents order physical debit cards?