How do I reset my password?

If you have forgotten your password:

On the application login screen, tap Forgot password 

Enter the email address associated with your account > tap Send code

The Create a new password screen will appear. You will receive an email with a verification code (example shown below*).

Fill in the fields for Verification code, New password, and Confirm password > tap Save changes

*Email with verification code.

If you would like to change your password:

Log in to your Jassby application > tap the menu icon in the top-right corner

Tap Change password

Fill in the fields for Current Password, New password, and Confirm password > tap Save changes