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  1. Jassby Customer Support
  2. FAQs
  3. Account Maintenance

Account Maintenance

  • Why am I being told to upgrade to a Preferred or Virtual Debit Card account?
  • Why did my balance disappear?
  • What do I do when I receive "Insufficient Funds” message?
  • Does Jassby provide account statements?
  • Where can I monitor recent activity?
  • Where can I find my balances?
  • How do I close my account?
  • How do I maintain my funding sources?
  • How do I change my PIN?
  • What is my PIN used for?
  • Can I change my email address?
  • How do I reset my password?
Jassby Customer Support