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  1. Jassby Customer Support
  2. FAQs
  3. Onboarding

Onboarding

  • Where can I find the Activity/Chore feature?
  • Where can I find the Allowance feature?
  • Can I take money back from my kid?
  • How do my kids request money?
  • How do I send money to my kids?
  • Why do I see a $1.00 authorization on my bank statement?
  • What funding methods do you support?
  • How do I add my Funding Method?
  • My account application is pending, why?
  • My account application was declined, why?
  • Why do you need my SSN?
  • What are the available account types?
  • How do I link my family members?
  • How do I add family members?
  • My email address isn’t being accepted, what do I do?
  • I’m a Kid/Teen, can I create an account without a Parent?
  • How do I determine my Family Role?
Jassby Customer Support