Jassby’s Customer Support Team is available Monday through Friday from 9AM-5PM Eastern Time. Support requests received outside these hours will be addressed on the next business day.
IMPORTANT NOTE: We respond to every support request. If you do not see an
email response, please check your Spam and Promotions folders.
You may reach us in the following ways:
- Submit a support request online
- In app, tap the ? in the upper right > Expand the menu > Tap Submit a request
- Access the Help Center from a browser > Click Submit a request
- In app, tap the ? in the upper right > Expand the menu > Tap Submit a request
- Email us at customersupport@jassby.com
- By phone at (831) 274-7330
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