Note: Account Closure Requests must be submitted by the Parent Organizer. |
Before you close your account, we'd like a chance to help resolve any issues you're having. If you'd like assistance, please submit a support request or email us at customersupport@jassby.com.
To proceed with closing your account, please complete the Virtual Debit Card Account Closure Form.
Important Processing Details:
- It may take up to four weeks for your request to be processed.
- Any remaining balance will be sent via check to the address on file.
- We will send you an email confirmation once the account closure is complete.