How do I join an existing family account?

Once the Parent Organizer has created an account and added you to the account, you will receive an activation email with a Verification Code.

1. Download the Jassby app from the Apple App Store or the Google Play Store ,or scan the QR code.

2. Open the Jassby app > Select Join Existing Family

3. Enter the Verification code from the email, Last name, and Date of birth > Tap Continue

Note: Last name field is case-sensitive. If your name is not being accepted, try entering last name in all lowercase. If you have entered your name and DOB correctly and receive an error, have the Parent Organizer on the account send you a new code following these instructions.

4. Enter your desired Username > Enter and confirm your password > Tap Continue

If you are joining as a Kid, this completes your registration and you will receive the pop-up message below and will be able to log in to your account.

If you are joining as a Parent, tapping Continue will bring you to step 5 to verify your identity. 

5. Enter the requested information > Agree to the Terms and Conditions > Tap Open Account