About Jassby
- What is Jassby?
- On what platforms is Jassby available?
- Who can use Jassby?
- What information do I need to provide to sign up?
- How does Jassby keep my information secure?
- Where can I find Jassby’s Terms of Service and other policies?
Onboarding
- Where can I find the Activity feature?
- Where can I find the Allowance feature?
- Are only parents able to transfer money?
- How do my children request money?
- How do I send money to my kids?
- Why do I see a $1.00 authorization on my bank statement?
Account Maintenance
- Why am I being told to upgrade to a Preferred or Virtual Debit Card account?
- Why did my balance disappear?
- What do I do when I receive an "Insufficient Funds” message?
- Does Jassby provide account statements?
- Where can I monitor recent activity?
- Where can I find my balances?
The Jassby Shop
- How do I apply a discount code?
- How can I access my wishlist?
- How do I cancel or edit my order?
- How long will it take for my order to process?
- How can I track my order?
- Where can I find my Order History?