About Jassby
- What is Jassby?
- On what platforms is Jassby available?
- Is there a minimum age for Jassby users?
- What information do I need to provide to sign up?
- How does Jassby keep my information secure?
- Where can I find Jassby’s Terms of Service and other policies?
Registration
- Registration Instructions
- What is the Sponsored Adult Role?
- How do I add family members to my account?
- How do I join an existing family account?
- I’m a Kid or Sponsored Adult, can I create an account without a Parent?
- How do I request a registration verification code?
Account Maintenance & Fees
Jassby Account Features
- How do I set Merchant Controls?
- How do I set up an allowance?
- How do Kids/Sponsored Adults set up AutoSave?
- How do I get to Jassby University?
- How do I play financial literacy games in the Jassby app?
- How do I redeem my Rewards points?
Funding & Transactions
- Is the Jassby Debit card accepted in foreign countries?
- How do I add/update my Funding Method?
- Why is my funding method blocked?
- How do I set up Autofunding on my account?
- How do I set Spending Limits?
- What happens if I try to make a purchase over my spending limit?
My Jassby Debit Card
- Jassby Debit Card Use Instructions
- How do parents order physical debit cards?
- How do kids and sponsored adults order a physical debit card?
- How do I activate my physical debit card?
- How do I set up/change my PIN?
- What is the fee for ordering physical debit cards?
Jassby Trip Cards
- Using Your Jassby Trip Card
- How do I find out the balance on a Jassby Trip card I received while traveling?
- Do I need to register with Jassby to use my Jassby Trip Card?
- Can I add spending money to a Jassby Trip Card?
- What do I do if my Trip Card has been denied for insufficient funds?
- What do I do if I lost my Trip Card?