Technical Difficulties
About Jassby
- What is Jassby?
- On what platforms is Jassby available?
- Who can use Jassby?
- What information do I need to provide to sign up?
- How does Jassby keep my information secure?
- Where can I find Jassby’s Terms of Service and other policies?
Registration
- Registration Instructions
- How do I add family members?
- How do I request a registration verification code?
- My account application is pending/under review, why?
- My account application was declined, why?
- Why do you need my SSN?
Bonus Promotion
Funding & Transactions
- What do I do when I receive an "Insufficient Funds” message?
- Does Jassby provide account statements?
- Where can I monitor recent activity?
- Where can I find my balances?
- How do I maintain my funding sources?
- How do I set up an allowance?
My Virtual Debit Card
Account Maintenance
The Jassby Shop
- How do I apply a discount code?
- How can I access my wishlist?
- How do I cancel or edit my order?
- How long will it take for my order to process?
- How can I track my order?
- Where can I find my Order History?