About Jassby
- What is Jassby?
- On what platforms is Jassby available?
- Is there a minimum age for Jassby users?
- What information do I need to provide to sign up?
- How does Jassby keep my information secure?
- Where can I find Jassby’s Terms of Service and other policies?
Registration
- Registration Instructions
- Registration Instructions (Video)
- What is the Sponsored Adult Role?
- How do I add family members to my account?
- How do I add family members to my account? (Video)
- How do I join an existing family account?
Account Maintenance & Fees
- Why has my account been suspended?
- How do I reset/change my password?
- How do I reset/change my password? (Video)
- How do I unsuspend my kid's Jassby account?
- How do I unsuspend my kid's Jassby account? (Video)
- How do I update my Personal Information?
Funding & Transactions
- How do I add/update my Funding Method?
- How do I add/update my Funding Method? (Video)
- How do I set up Autofunding on my account?
- How do I set up Autofunding on my account? (Video)
- Why is my funding method blocked?
- How do I set up an allowance?
My Jassby Debit Card
- Jassby Debit Card Use Instructions
- How do parents order physical debit cards?
- How do parents order physical debit cards? (Video)
- How do kids and sponsored adults order a physical debit card?
- How do kids and sponsored adults order a physical debit card? (Video)
- How do I activate my physical debit card?