About Jassby
- What is Jassby?
- On what platforms is Jassby available?
- Is there a minimum age for Jassby users?
- What information do I need to provide to sign up?
- How does Jassby keep my information secure?
- Where can I find Jassby’s Terms of Service and other policies?
Registration
- Registration Instructions
- How do I add family members to my account?
- How do I join an existing family account?
- I’m a Kid/Teen, can I create an account without a Parent?
- How do I request a registration verification code?
- Why do you need my SSN?
Account Maintenance & Fees
Funding & Transactions
- Why am I seeing a $1.95 fee when I fund my account?
- How do I add/update my Funding Method?
- Why is my funding method blocked?
- How do I set up an allowance?
- How do I transfer money?
- How do kids request money?
My Jassby Debit Card
- Jassby Debit Card Use Instructions
- How do parents order physical debit cards?
- How do kids order a physical debit card?
- How do I activate my physical debit card?
- What is the fee for ordering physical debit cards?
- How long does it take for my physical card to arrive?